Bringing Service Excellence to Life

Presentation Information

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Modified:

Oct 05, 2009

Length:

3 mins 40 secs , 13 slide(s)

Average Rating:

(1 rating)

Categories:

Sales , Marketing & Advertising , Finance & Insurance , Health & Medicine , Technology & IT , Science , Automotive , Non-profit & Charity , Real Estate , Education & Training , Fun & Entertainment , Government & Law , Management & Business Admin

Tags:

theo gilbert-jamison , performance solutions by design , vivian bright , service excellence training , the six principles of service excellence

Description

This presentation shares how we can help your organization bring service excellence to life everyday!

Table of Contents

Welcome & Introductions (0:14)
Opening Questions (0:28)
Leadership Challenges (0:09)
Closing Learning Gaps (0:22)
Self-Study (0:09)
Level One Topics (0:15)
Service Excellence Basics (0:09)
Workshop Options (0:16)
Level Two Topics (0:15)
Target Audience (0:14)
Level Three Topics (0:21)
Our Expertise (0:28)
FOr More Information (0:20)

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